
FAQ'S
Can I change the image as many times as I want?
Can I change the image as many times as I want?
Yes! There’s no limit — you can change it as often as you like through the app.
How can I cancel my order?
How can I cancel my order?
You can always cancel your order as long as it has not been shipped yet. Once your package has been shipped, you can only cancel it after you receive it. For further assistance, please email help.caseproject@gmail.com. Our customer service team will process your cancellation, and you will receive a refund.
Does the Case drain my phone’s battery?
Does the Case drain my phone’s battery?
Not at all! The case uses NFC technology, which doesn’t require power from your phone to keep the image visible.
What if my order arrived damaged?
What if my order arrived damaged?
If your item arrived damaged, please contact our customer support at help.caseproject@gmail.com. Send a photo showing the damaged item, and we will either send you a brand new replacement or issue a refund.
Will the image be visible all the time?
Will the image be visible all the time?
Yes, the image stays visible until you change it. It’s like a digital window into your personality — always there.
Is the case water-resistant?
Is the case water-resistant?
The case itself is splash-resistant, but we recommend keeping it away from direct water contact to preserve the NFC function and materials.
Can I upload my own image?
Can I upload my own image?
Absolutely! You can upload your own photos, designs or quotes directly from the app.